Returns & Exchanges

At en-novalis, we want you to be completely satisfied with your fashion experience, which is why we offer a 30-day window for easy returns and exchanges on all unworn items with original tags. We strive to make the process as seamless as your style, ensuring every piece you keep is a perfect fit for your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all labels and tags are still attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized courier location; we will track the journey back to our warehouse.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.